An Adaptive, highly competent Product and Quality Assurance Engineer. Heba has worked in complex software and safety-critical projects across Space Ground Segment, Aviation and Government sectors. Heba has worked on large scale European and international Projects. High integrity, diligent, proactive, collaborative and with good communication skills. Heba has a strong understanding of software development methodologies and Human Factors. Heba is a certified auditor (IRQA) and a Prince 2 Practitioner, with strong application of Risk Management. Strong stakeholder management skills.
Bilingual English and Arabic with basic French,German and Italian.
July 2012 – To Date Quality Assurance Engineer, GEO and PRS division
Heba’s responsibilities as a QA Engineer and consultant include:
Sep 2005 – June 2012 Programme Technical Services Consultant,
Logica, London, United Kingdom
Heba worked across both the public and private sector – working with clients to implement industry standard project management processes and controls such as D0178B, Prince 2, ITIL , and ISO standards such as ISO:9241, 15288 and ECSS quality and safety standards.
Heba’s roles and responsibilities as a Technical services consultant primarily in a Product Assurance and Project Safety Engineer capcity, include:
Heba has delivered safety-critical, business-critical; complex IT projects to enhance operational performance for a number of clients including:
[blockquote]Heba picks up complex concepts quickly and is proactive and diligent. She was a significant contributor to the success of the UI design and usability testing of an extremely data-rich product. It was a pleasure having Heba on the UI team.[/blockquote] May 5, 2011, Jovan Ljubojevic, Consultant, Logica.
[blockquote]I have no hesitation in recommending Heba – she worked for me on two programmes at BAA and became a dependable contributor to the Team. Heba could always be relied upon to deliver on her commitments, working very long hours if necessary. She was able to adapt her abilities to suit each role to understand the client needs and ensure the programme objectives were met. Heba has a positive approach to her work and sets high standards of delivery. Heba has gained a good understanding of the airport environment and the systems that are used to manage all the process. [/blockquote]September 12, 2011, Martin Overton, Senior Consultant, Logica.
[blockquote]Heba has a strong work ethic with a willingness to learn and further develop herself. She embraces challenges and strives to deliver excellent outcomes every time in a collaborative manner. Great to work with Heba and look forward to working with her again. ….a rising star, one to watch !!” . “Top qualities: Great Results, Personable, High Integrity.
[/blockquote] January 12, 2010, Bally Grewal Head of IT Service Management, BAA
[blockquote]Heba joined the team at a time when there was a delay in activities and the client was keen to progress with the project. Heba demonstrated excellent professional work ethic and a very strong work ethic to ensure that the training program was well managed and that the client requirements were addressed completely.
[/blockquote] March 28, 2010, Suleman Habib, Project Manager/Consultant, LogicaCMG (NBK)
[blockquote] During her time working on the NBK Core replacement project working on the training delivery of the front end of a core banking replacement project for National Bank of Kuwait, Heba demonstrated a lot of aptitude and creativity to tasks which were not always to her career level or professional experience at the time. She demonstrated at all times a ‘can do’ attitude, which enabled her to excel, and produce deliverables which were highly commended by the client. Heba is also very pleasant to work with and easily carries out her required work with little or no supervision, with results that are high quality and deserving of praise. Having known Heba professionally at Logica for a number of years; I strongly believe she is a strong and competent business analyst who has a lot to offer within large projects in her speciality of system safety and human computer interaction, roles in which she has really progressed and demonstrated a strong aptitude for, an emerging consultant whom I would relish the opportunity to work with again.
[/blockquote] January 21, 2010, Nouman Khalid, Business / Service Delivery Consultant, LogicaCMG (NBK).